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Please take some time to learn more about
DfineJewellery.com, who we are, where we are, where
we're going. The links below will bring you to
areas of interest. Overall
DfineJewellery.com is committed to providing a
safe, secure and private shopping experience for
all of our customers. We will not sell, share or
distribute your personal information to any
third-parties.
Email Communications
When you place an order, you will receive an
email confirmation of your order. You may
subscribe to receive additional email
communication on sales and specials.
DfineJewellery.com will not
send you promotional emails unless you
subscribe. You will have the option to
unsubscribe of receiving such promotional email
communications at any time.
Cookies (Session)
DfineJewellery.com
online shopping uses cookies to store
information for easy retrieval on future
shopping trips. A cookie is a unit of hard data
stored on your hard drive that contains
information you enter when shopping at
DfineJewellery.com. It
is used to speed up and enhance your shopping
experience, so that, for example, you do not
need to retype in your name and billing address
on future visits. It by no means links
personally identifiable to
DfineJewellery.com, while
you are shopping on our site.
Delivery Time
Orders for all in-stock products are processed
within 24 to 48 hours. Items being shipped by
STANDARD delivery methods should be received
within 10 days. If you have chosen EXPRESS
delivery, you should receive your item within 5
days. Some specialty items may require
additional delivery time. You can check the
status of your order by clicking on 'Order
Status'. Be sure to have your order number ready
- you will need it to access Order Status.
Shipping
You may ship your entire order to one address or
select multiple delivery addresses when making
purchases online. DfineJewellery.com offers
both STANDARD (10 days) and EXPRESS (5 days)
delivery. EXPRESS delivery may not be available
on some items, or in some areas.
Canceling Online Orders
In order to guarantee the fastest delivery time
orders are processed throughout the day. You may
request to cancel an order prior to midnight
Eastern Time, by calling our Customer Service
department. Please keep in
mind if your order is processed, our Customer
Service department will be unable to cancel your
order. However, if you decide you do not want
ordered you may return it to DfineJewellery.com
within 30 days of receipt and receive a full
refund of your total purchase price.
Returning
We stand behind our products, however we realize
that sometimes you may want to return an order.
Most products can be returned for any reason
within 30 days of receipt. You will receive a
full refund including purchase amount, tax. The
credit will be applied to your original method
of payment. Please review the detailed return
instructions on your printed order summary.
Any unauthorized,
improperly packaged, or non-insured packages
will be returned to sender. Items that show
signs of wear, have been resized, engraved,
altered, or damaged in any way cannot be
accepted for return.
Online Disclaimer
Occasionally, the information on
DfineJewellery.com may contain errors or
inaccuracies related to product descriptions,
product images, pricing, or availability. Though
we make every effort to minimize these
occurrences, DfineJewellery.com is not responsible
for errors or inaccuracies that occur as a
result of human error, technical malfunction or
other causes. We apologize for any inconvenience
this may cause you.
Payment
Sales tax is applied to all orders.
DfineJewellery.com is required by law to collect
and submit sales tax in these states in which we
are deemed to have a physical presence. The
sales tax not displayed. Your actual sales tax
will be calculated when your order is processed
and will be displayed correctly on your Packing
Slip.
Notification of Changes
If DfineJewellery.com changes its privacy policy,
it will publish those changes on its privacy
policy page. |